Our seamless shopping experience now accepts PayPal and credit card.

 

Delivery Methods

All Shop-purchases will be delivered to you via S.F. Express (順豐速運).

 

 

Delivery Fees & Minimal Order

All purchases are only for local delivery in Hong Kong.

Delivery to – Hong Kong and Kowloon

Delivery is FREE for purchases that fulfill minimum order of $450.

A flat rate of $50 is charged on top of your purchase that is less than $450.

Deliveries can be made to Commercial or Residential areas.

For a purchase that exceeds 3kg in weight, you will be contacted and quoted with an updated cost for delivery.

Delivery to – New Territories and other “Remote Area” (偏遠地區)

New Territories and “Remote Areas” (偏遠地區) will incur a $80 delivery charge.

A minimum order of $600 has to be fulfilled in order to be eligible for free delivery.

The following areas are listed as “remote areas:

• Tuen Mun District (屯門區)
• Yuen Long District (元朗區)
• North District (北區)
• Tai Po District (大埔區)
• Sai Kung District (西貢區)
• Island District (離島區)

Return Policy

All products are not refundable.

We recommend that you utilize our fitting guidelines (See Measurement Template) carefully and properly before committing to a purchase. If home-measuring is not feasible, you and your pet are welcomed to come to our clinic for a fitting.

Please call us for an appointment on 2915 2095.