Our seamless shopping experience now accepts PayPal and credit card.
Delivery Methods
All Shop-purchases will be delivered to you via S.F. Express (順豐速運).
Delivery Fees & Minimal Order
All purchases are only for local delivery in Hong Kong.
Delivery to – Hong Kong and Kowloon
Delivery is FREE for purchases that fulfill minimum order of $450.
A flat rate of $50 is charged on top of your purchase that is less than $450.
Deliveries can be made to Commercial or Residential areas.
For a purchase that exceeds 3kg in weight, you will be contacted and quoted with an updated cost for delivery.
Delivery to – New Territories and other “Remote Area” (偏遠地區)
New Territories and “Remote Areas” (偏遠地區) will incur a $80 delivery charge.
A minimum order of $600 has to be fulfilled in order to be eligible for free delivery.
The following areas are listed as “remote areas:
- Tuen Mun District (屯門區)
- Yuen Long District (元朗區)
- North District (北區)
- Tai Po District (大埔區)
- Sai Kung District (西貢區)
- Island District (離島區)
Return Policy
All products are not refundable.
We recommend that you utilize our fitting guidelines (See Measurement Template) carefully and properly before committing to a purchase. If home-measuring is not feasible, you and your pet are welcomed to come to our clinic for a fitting.
Please call us for an appointment on 2915 2095.
